by imagesoftinc | Apr 8, 2013 | Blog Posts, Court Posts, ECM in Courts, Electronic Documents
As TQM (Total Quality Management) guru William Edward Deming famously observed, 85 percent of an organization’s dysfunction is caused by its systems, and only 15 percent is caused by the people doing the work. Yet all too often it’s the trees, not the forest,...
by imagesoftinc | Sep 10, 2012 | Blog Posts, Technology
From Nick Danger, Third Eye, by Firesign Theater Note: This blog – the fifth installment in a series on the “Seven Wastes of Muda” as they relate to court document management – deals with the “W” in Tim Wood: Waiting. Calling out the Waste of Waiting in courts seems...