Keeping Digital Evidence Secure Without Sacrificing Accessibility

The justice system is seeing a steady rise in cases involving digital evidence. Between smartphones, security cameras, social media, and other online communication options, evidence is more digital than ever.

Vault, ImageSoft’s Digital Evidence Management system, allows justice system personnel to upload, store, share, normalize, and playback a multitude of digital files including cell phone data exports, zip files, several proprietary formats, and more. With Vault, evidence is accessible 24/7 from any device, and secured by encryption, passcodes, and multi-step authentication options.

Bringing Mediation and Dispute Resolution into The 21st Century

Not all cases have to go to court. Thanks to dispute resolution methods such as mediation and arbitration, you can reach a settlement that all parties are happy with. Online Dispute Resolution takes it a step further and makes it possible to settle a case without ever leaving home.

With Online Dispute Resolution, mediation and arbitration are more accessible than ever, offering a speedier settlement with a fraction of the fees. AI Mediation options make the process seamless, and settlements can be reached in-platform for convenience.

Certified Digital Signatures from Your Smartphone

TrueSign is a real-time eSignature platform that instantly transforms your smartphone into a signature pad. Collect signatures via email, text, or QR code, and TrueSign can automatically authenticate it. Share documents with internal and external users, and never deal with signature delays again.

Use TrueSign as part of a CJIS and HIPAA compliant system to ensure authenticity and security. Register today for a free trial! 

The Paperless Process People

How Can We Help You Simplify?

BACK OFFICE

Revolutionizing your shared services by providing employees complete views of critical information.

COURTS

Serving the public better by moving data, not paper throughout your court.

GOVERNMENT

Responding to constituents faster by evolving your services to become more efficient and transparent.

INSURANCE

Increasing the power of your systems by linking them to electronic workflows.

What Does It Mean To “Be in the Efficiency Business”?

We thought you’d never ask!

It means we help essential organizations, such as the justice community, government departments, insurance agencies, and more, maximize their purposes. It’s achieved with centralized data hubs, streamlined workflows, transparent audit trails, robotic process automation (RPA), dashboard visibility, GIS and ESRI mapping, digital evidence management, forms management and more.

Even more important, it looks like clerks not only staying on top of their workload, but having more time to lend a hand in higher-value projects. It looks like the Judge securely signing and submitting orders from the airport, or a lineless DMV. It’s the insurance agent having instantaneous access to policyholder information, and the Department of Insurance fitted with a scalable solution for investigative case management, licensing, on-site audits and more. It sounds like a Michigan prosecutor who told us, “OnBase worked well for us during the COVID-19 crisis. Frankly, I don’t know how we would have gotten through without it.”

Ensuring your business achieves its business is what our business is about. And that’s what, to us, it means to “be in the efficiency business.”

quotesImageSoft has helped us take great strides towards providing fast, accurate service to our customers through improvements in workflow and technology. They are a partner we can count on.”

— Teresa Ruckle, Director, Life Policyholder Services Farm Bureau Insurance of Michigan

quotesThe OnBase system has provided us with leading-edge technology, enabling efficient business practices and resulting in a superior customer experience.”

—Matthew Turack, Vice President, The Canadian Automobile Association

quotesIn addition to patient accounts, other departments in the hospital have also adapted the OnBase system, making more information available to employees to quickly process claims. We don’t know what we would do without OnBase and ImageSoft!”

— Traci Pasquale, Supervisor, Support Services, Patient Financial Services Center

IMAGESOFT DRIVES. DESTINATION ONBASE.

Many ImageSoft solutions are built using OnBase by Hyland. We’re your go-to OnBase integrator. We’ve earned Hyland Software Platinum Partner status annually for 14 years and Hyland Diamond status for exceptional customer service for 16 years.

We’ve come a long way from document imaging when we started in 1996. The beauty of evolving and growing with technology is the knowledge of seeing what works best with each customer. We like a challenge and we’ll take the stress of being buried in paperwork off your hands. We’ll integrate with your current system, automate your processes seamlessly and you’ll never look back.

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