December 6th, 2018
Tennessee Appellate Courts Go Live with TrueFiling Solution
As a trusted leader in paperless court solutions, ImageSoft, Inc. is honored to announce that its TrueFiling solution has been rolled out as the Tennessee’s Appellate Courts’ exclusive eFiling provider.
By equipping attorneys with an electronic filing (eFiling) option, the Tennessee Appellate Courts are fostering an efficient, state-wide filing environment that benefits filers, clerks and the courts. Leveraging the electronic workflow from OnBase by Hyland, clerks can better manage their workload and be more efficient in managing documents coming into the court. And because TrueFiling is integrated with the court’s case management system (CMS), most data entry is eliminated, the court’s records management has significantly improved, and real-time access to necessary information enables attorneys to self-serve status updates and, as a result, reduce call volume to the clerks’ offices.
“The Tennessee Appellate Courts were glad to join the ImageSoft family when we went live with its TrueFiling solution,” said James Hivner, Tennessee Supreme Court Clerk. “Their integrative efforts have helped us reach this tremendous goal, and we are very pleased with the product and how it’s been developed for us. We look forward to partnering with ImageSoft for many years as we continue to improve efficiency and our processes in the Tennessee courts.”
The Appellate Court is also realizing a streamlined billing solution for filings with the new system. Filers now pay fees up front through the portal, which lends itself to easier payment arrangements and simplifies the billing process. From their Filing Review Workflow, clerks can validate filing payments, issue refunds for documents submitted as the wrong file type or for filers who have overpaid, and/or reject filings that were submitted as an incorrect file type or do not adhere to the court’s filing rules.
“The Tennessee Appellate Courts Electronic Filing Solution really stands out because of the real-time integration we were able to create between each system involved: TrueFiling, OnBase and Tennessee’s CMS,” said Kyle Anderson, Product Solution Architect at ImageSoft. “As any new data is added to the CMS, it is immediately available in both TrueFiling and OnBase. This keeps each system in-sync with one another and provides electronic filers with live access to case data as it is updated. Whether a filer is trying to download the latest document from the official case file, the Register of Actions, via TrueFiling, or if a newly initiated case was just accepted and now available for eFiling, filers can be confident that their case information is being made available in TrueFiling as soon as possible.”