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SCENES FROM WHOVILLE: A LESSON IN PARTNERSHIPS AND 2020 HOLIDAYS

November 18, 2020

“I’m glad he took our presents!”

Do you know who (hint hint) said this infamous line?

If you guessed Lou Lou Who from Jim Carrey’s The Grinch, you’re number one!

I’ve been thinking about this scene a lot lately. 2020 has been a difficult enough year, and now the holidays are also feeling very different for most. It’s easy to feel as if we’re being robbed of “the most wonderful time of the year.”

ONE EAGLE SCOUT PROJECT – AN ETERNAL MILITARY TRIBUTE.

November 11, 2020

If you’ve ever attended, or even just browsed pictures, of Velocity or “The Night Out” at CommunityLIVE, tuned in for one of our webinars or gleaned insights from a Paperless Podcast episode, you’ve experienced the hard work of our Events Coordinator Amber Innis.

So it shouldn’t surprise you that hard work, dedication and creativity runs in her family. Just in time to celebrate Veteran’s Day and the decades of selfless service given by our country’s military, Amber’s son, Tyler Innis, has refreshed Veterans Park in downtown Highland, Michigan with a Fallen Soldiers Memorial.

BEST PRACTICES FOR ELECTRONIC SIGNATURE SOLUTIONS

November 4, 2020

There are not many IT activities as pointless as making a process ‘paperless’ and then printing a document at the end of that process so that you can get a wet signature on the paper.  The two primary benefits of paperless technology are to avoid time delays and expense caused by using paper to capture transactions.  Despite the obvious fact that two of the paperless benefits are lost when a wet signature process is used, the practice continues in many agencies today.  Agencies are left with paper files that often have to be scanned and then shredded or, worse, stored in cabinets and archives. 

The practice of scanning what had been a digital document prior to printing just highlights the absurdity of this practice.

Podcasts

046: ROBOTIC PROCESS AUTOMATION: THE NEXT STEP IN YOUR DIGITAL WORKFLOW

November 24, 2020

We couldn’t have picked a timelier guest to walk us through an overview of RPA and the types of applications that qualify as good candidates. Tim Tallaksen, Director of Intelligent Process Automation at Hyland Software, joins us for a well-rounded conversation about what robotic process automation is, how its currently supporting businesses amidst the pandemic, and how Hyland’s recent acquisition of a world-class RPA developer is allowing current OnBase customers to quickly deploy huge bot farms to automate the work of thousands of staff – easily extending the value of their digital workflow.

045: A DAY IN THE (REMOTE) LIFE OF ELECTRONIC SIGNING: AS TOLD BY A TOP 10 DIGITAL COUNTY

September 1, 2020

Joining us for a conversation about their “signature” success is Jeff Arbogast, Application Specialist at Washtenaw, which has been recognized several times as a Top 10 Digital County. Walking us through three key areas where TrueSign exercises some heavy lifting, Jeff illustrates the various use case opportunities now at play thanks to this one, Cloud-hosted application. From the scope of their current implementation, Jeff’s favorite capability (hint: it’s the ease of external signing) and the low-stress of a straight-forward pricing model to zero end-user footprint, seamless integrations with existing systems and what Washtenaw’s HR department currently has its eye on, this short chat takes eSignature opportunities beyond the dotted line to solve for many of today’s pain points in an increasingly remote world.

044: IMAGESOFT’S “DOG-FOOD” APPROACH TO CLOUD HOSTING

September 23, 2020

A few years back, ImageSoft trekked through the same IT journey we now walk most of our clients through: moving our infrastructure and systems to the Cloud. To quote Tom Hansel, ImageSoft’s Director of Customer Care and episode host, we’ve “eaten our own dog food,” so we fully understand the significance of the migration. On the same token, we also continuously see this investment pay off – most notably when launching ImageSoft’s entirely remote operations at the onset of the 2020 pandemic and easing staff through the shift.

Join our own Senior Business Systems Administrator Bill Lussenheide and Cloud Services OnBase Admin Mark Hamilton, the pioneers of ImageSoft’s Cloud Hosting journey, as they discuss our company’s transitional experience and all the intricacies in between, including how to plan for the move, what to expect from an administrator’s perspective, security and compliance concerns, end-user benefits, best practices and more.