Media Room

ImageSoft in the news

Corporate News

Blog Posts

INSURANCE DISPUTES DON’T HAVE TO BE DIFFICULT

April 14, 2021

The song was “Smoke” by A Thousand Horses.

I had the radio turned up just enough to quietly sing along and calm my nerves as I drove to my first internship interview. I was navigating the two-lane road of my downtown Detroit college campus, where two lanes were for flowing traffic, and the curb-side lane was reserved for metered parking. I was one right-turn from my destination when a curb-parked car pulled out, indenting the passenger side of my newly-leased Jeep.

Great – now I was going to need another job that paid more than just college credit to get my car fixed.

SPRING CLEANING FOR STATE AGENCIES (PART TWO): MOBILIZE

April 7, 2021

Spring has sprung in the Midwest! The last time we chatted, I couldn’t see hope for our move beyond the feet of snow outside my door. Now I’m writing you from our new house and carefully watching my dog play in 60-degree weather outside.

I say “carefully” because of a “signs of Spring” incident we had last night.

Turning off the lights before bed, I heard scuffling alongside our house. Me and our 90-lbs. Rhodesian Ridgeback, Joey, went out to investigate when the fattest raccoon ever was defensively perched on top of our privacy fence, screaming, swatting at and moving toward us. Joey was fearless in protecting his mom and keeping the raccoon on the fence line – away from me. My pursuits were not so strategic.

THE DAY WE REALIZED EVIDENCE MANAGEMENT WAS A PROBLEM – AND HOW WE’RE SOLVING IT

March 31, 2021

The Courthouse’s IT Manager led our team down a hallway, stopping in front of what appeared to be a door to a small storage closet – when he opened it, we expected to maybe see some mops and buckets, cleaners and other housekeeping items.

To our surprise, with one hand on the doorknob, the IT Manager looked at us and said, “this used to be my office.” As the door opened, it was difficult to see how big the room actually was because, from wall to wall, there were videos, CDs, hard drives, photocopies and numerous playback devices stacked ceiling high.

Podcasts

055: DON’T BE PUSHED OFF A CLIFF BY LEGACY SYSTEMS: PART ONE

April 13, 2021

In a life not too long ago, ImageSoft Account Executive Paul Gorman was a CIO for a housing finance agency. Now, Paul kicks off a multi-episode podcast series discussing a long-standing government challenge that’s still causing headaches for staff and constituents today: legacy systems. 

In part one, Paul is joined by previous government colleague Terri Jones, who is now an Enterprise Advisor at Hyland. Terri, too, used to direct IT efforts for a large housing agency, which included leading them through the lifecycle of legacy system replacement. 

BONUS EPISODE: ODR YESTERDAY, TODAY AND TOMORROW (BONUS EPISODE): DIAGNOSING THE HEART PROBLEMS OF JUSTICE

March 30, 2021

If you tuned in for part three of our ODR podcast series “ODR Yesterday, Today and Tomorrow: Asking (And Answering) the Hard Questions with the NCSC,” you know that we could talk for days with NCSC CIO Paul Embley and Consultant Diana Graski. So we kept the conversation going and spun off this special edition episode that speaks directly into the heart of justice: is technology really supporting the court, or just speeding up its processes?

054: ODR YESTERDAY, TODAY AND TOMORROW (PART THREE): ASKING (AND ANSWERING) THE HARD QUESTIONS WITH THE NCSC

March 16, 2021

As much as we’d love to say online dispute resolution (ODR) is a clear-cut topic, it’s not. From questions about funding and whether such a platform actually increases access to justice, to how the states and their various court types have responded to ODR’s availability – there’s a lot of gray area.

Venture into some of these hot-button topics as we ask our friends from the National Center for State Courts (NCSC) about these hard questions surrounding ODR and the changing legal landscape. Through their first-hand experiences and use-case stories, NCSC’s CIO Paul Embley and Consultant Diana Graski provide refreshing, outside-the-box perspective and helpful resources to guide those interested in ODR toward a well-informed decision.