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THE YEAR OF SELF-SERVICE OPERATIONS – BUFFET LOVERS REJOICE!

January 13, 2021

In downtown Detroit, there’s an upscale restaurant where, for $50 per person, you can literally eat all night. There are seafood, salad, pasta and soup buffets that perimeter the second floor, providing guests with a similarly appetizing scene of the city as they fill their plates. When you’re not at the buffet, waitstaff walks around with various cuts of meat – if you’d like one, they’ll come serve it directly on your dish. Truthfully, the only extra you pay for are any family-style appetizers or beverages you’d like and, while I don’t always have room for crab-stuffed ragoons, I would recommend splurging the extra $10 for a glass of wine – you’ll thank me when the flavors bring out the best in your meat carvings. 

Now that you’re hungry, go grab a snack and then carry on as I dish the rest of the good news for my fellow buffet lovers.

TRANSFORMING UNCERTAINTY INTO CONFIDENCE FOR 2021

January 6, 2021

What a difference a year can make.

Remember this time last year when we all declared 2020 as the year of clear vision? With a list of goals in front of us, we welcomed the year by daring to dream of what the next 12 months could hold if we could just keep a grip on our own motivations and plans.

But when 2020 started unfolding in unexpected, devastating ways, we declared it the worst year many of us have ever experienced. A pandemic, civil unrest, a tumultuous election, social isolation, lost jobs and, worst of all, lost loved ones, seemed to be the common thread among our nation – it seems we were unified by widespread hardship.

YOUR “WISH LIST CATALOG” HAS ARRIVED!

December 16, 2020

Let’s get nostalgic for just a moment.

Time travel back to the giddy feeling of celebrating the holiday season as a kid. The festive decorations were fun, the cookies we snuck before dinner were delicious and hearing our parents sing along (usually off-key) to holiday favorites in the car set an all-around more spirited tone.

But, as kids, nothing put more pep in our step, or added incentive to be extra good, than the heavy-weight, colorful catalogs stuffed in our mailboxes! Macy’s, Toys R Us, Sears and so many others would be waiting on the table when we got home from school. With a pen in one hand, ready to circle, you’d flip through the perfumed, freshly printed pages of toys, gadgets, clothes and all the endless possibilities of what might end up wrapped in a bow with your name on it. Despite knowing we wouldn’t get everything on that list, the process of making one was a holiday tradition in itself.

Podcasts

049: THE HYLAND CLOUD: CASTLE-LIKE SECURITY SUITED FOR ROYALTY

January 6, 2021

A ring of fire, the moat, a drawbridge, archers and more are protecting the precious gem that is your core enterprise system – do you fear the enemy?

Of course not! When your business model is safeguarded in the Hyland Cloud, its castle approach to security is always on high alert, designed to immediately retaliate against data breaches and other security threats. Defenders of data protection since 2004, experts on the Hyland Cloud team happily absorb all your usual system security responsibilities so you can relax and focus on higher-priority projects.

048: HOW TO MASTER RFP MANAGEMENT

December 22, 2020

Jeff Arbogast, Application Specialist for one the nation’s Top 10 Digital Counties, story tells Washtenaw County, Michigan’s journey from their RFP beginnings of email, frustrating document size restrictions, manual uploads, and various versions floating between departments to their now centralized, transparent and well-orchestrated OnBase-hosted RFP management process.

Walk through this conversation with a notepad in-hand as Jeff starts at the top, walking us through the intake process with electronic forms and how proposals are then circulated across departments via an automated workflow. Listeners will hear how simple capabilities, such as attaching related documents, performing redactions, accounting for protest opportunities and housing large files in a digital system rather than printing and filing, turn into significant time and money savers. 

047: TURNING YOUR SMARTPHONE INTO A SIGNATURE PAD, AND OTHER TRUTHS ABOUT TRUESIGN

December 8, 2020

Does your electronic signing platform turn your smartphone into a signature pad?

TrueSign does, in addition to meeting several other compliant, mobile criteria you’ll want to consider when adopting an electronic signing platform in today’s increasingly remote world.

Grab a notepad and join us for a conversation with two ImageSoft Originals, Tim Zarzycki and Terry Chaudhuri, about how TrueSign is helping people confidently proceed and succeed in swiftly collecting auditable and compliant electronic signatures from contract vendors, court case participants, internal staff, the public and other external parties.