One, Secure Location for All Documents
Without changing any existing systems, Utility Districts can house all their customer records and information in a secure, centralized environment that meets even the toughest regulatory criteria and retention requirements. And with affordable subscription pricing, adopting a digitized workflow process saves you time and money right off the bat!
Gain a better visual of what an efficient, transparent workflow looks like as we journey through the key takeaways below:
Paper was the first legacy information system – it’s over 2000 years old!
Integrate All Business Processes
Your billing system, work order system, CRM system, Email system, your any-and-every system – it all connects to OnBase and works together with the same pool of information. Doing so increases visibility so users can better gauge system performance, measure ROI and stay prepared for audits.
Paperless Board Meetings
Yes, the system even supports paperless Board Meetings! Integrations with Microsoft Office and Outlook help users effortlessly tack on agenda items, even at the last minute. Best yet, attendees will have all their notes at their fingertips, which eliminates any printing or the need for handouts.
Streamlined from the Start
In addition to connecting existing back-office systems to your new, centralized workflow, Utility Companies can save even more time and money by streamlining the processes from the start. Ask about our digital solutions for AP/AR, human resources, contract management, electronic signatures and digital forms!
Instant Access to All Content Types
Whether it’s a billing statement, service plan, hook-up inspection, design document, notes from the last service call or even just a phone message – all your customer histories are instantly accessible with the click of a button. This is one-click access is tremendously helpful when handling FOIA/ Public Access requests.
Integrate GIS to Any Content Type
Connecting your ESRI software to your system is not only easy, but highly recommended. Users simply select a customer’s address and the system will automatically populate all the customer’s history and digital information directly onto your screen.
Save Hours of Manual Work with Electronic Forms
Replacing paper forms with electronic forms eliminates (often duplicative) data entry and streamlines the data collection process – saving you and your customers significant time while keeping that competitive five-star customer service intact.
Bound by a Budget?
Almost everyone is!
Ask for more information on our subscription plan pricing – it’s a funding option you can’t afford to miss.