Following the orders of your custom checklists, routing your documents off to their next destination is seamless and automated with one click. Built into user dashboards are custom buttons, such as “Send to review queue,” “Mark Complete,” “Click to Sign” and many others. The instantaneous workflow eliminates the time wasted walking files to desk trays, asking for “read receipts” on emails and/or waiting on the postal service.

No more changing screens, signing in and out of programs or working in multiple systems at once. Integrate your core enterprise system with all existing business applications to make workflows and data collection even easier. Universal integration means combining your ESRI, Cityworks, back-office systems and more into one system that is easily accessed from the user’s intuitive dashboard.

Multi-factor authentications, such as document encryption and redaction, access codes, time-stamped updates and more, can be built into all, or only certain, processes. Doing so makes it easy to provide an auditor with access to requested materials without providing complete enterprise visibility. Complete audit trails are also available to show who interacted with a document, when and what was done. And 360-degree visibility dashboards keep staff, managers and directors honest while providing insight into bottlenecks and overall performance metrics.

Whether staff are in-office, at home or on-site, everyone can continue their communication and collaboration from mobile devices, such as tablets or iPads. Mobile accessibility is ideal for inspections or just granting access to authorized users who may be on-the-go. Notifications and on-site access allow users to stay on top of timelines while turning projects and customer inquiries around faster than ever.