An Evidence-Based Solution for Storing, Sharing and Streaming Your Case

Digital Evidence Management

Digital Evidence Management Capabilities

Capabilities of Digital Evidence Managament

“This used to be my office,” said the court’s IT manager, opening the door into what looked like a storage closet with video tapes, CDs, hard drives, photocopies and a variety of playback devices lining the room from floor to ceiling.

With the recent emergence of video as a common form of evidence (think crime scene video and images, cell phone or media recordings, surveillance tapes, body-worn and dashboard cameras, etc.), the justice system is challenged with storing, organizing and easily exchanging digital content, especially large video or audio files that are impossible to download for playback.

Not only is this very manual process difficult to manage, but nearly impossible to secure. Without a way to track the content’s chain of custody at any given moment, the integrity of digital evidence quickly deteriorates.

Defining True Digital Evidence Management

When we talk about digital evidence management, we’re talking about relief from the very real, very widespread challenges listed above that threaten the justice system’s integrity.

Digital evidence management, casually referred to as DEM, serves as one centralized, statewide system for storing, securing, managing and exchanging all your continuously amounting digital assets, including incident video, 9-1-1 call recordings and other audio, scanned documents, crime scene images and others.

Now that we understand DEM’s purpose, let’s break down what the solution looks like.

Opening the DEM Toolbox

Our DEM solution can stand alone as an entirely Cloud-hosted system, or serve as a hybrid model that leverages both your existing, on-premise system and a Cloud environment – whichever way makes sense for your organization to ensure utmost security, efficiency and user-friendliness are built into your processes.

Centralized Data Repository

The core of your DEM solution is a single, centralized hub that stores the majority of your digital evidence. From this one system, authorized staff and credentialed users can key case searches and retrieve all its related video, audio and photograph files. Multi-authenticated encryption options ensure content stays within its proper chain of custody, while complete audit trails track the user, how (s)he interacted with the content, on what date and at what time. 

This repository also serves as the starting center for any automated, rules-based workflows and consequential queues you have in place – and yes, all workflow operations are traced and available as a complete, auditable history.

Simplified Sharing Service

Once digital evidence is uploaded and housed in your centralized data repository, it can be securely shared, internally and externally, with all necessary parties.

From the courts, prosecutor’s offices and law enforcement agencies to defense counsel, the medical examiner’s office, probation and all other stakeholders, digitally requested access can be made securely available for any case-specific content. A brief eForm is all system admins need to key in the details, such as which evidence is being shared with whom, to which email it should be sent, the timeframe for access and any necessary passwords. Recipients will then receive an email with steps on how to quickly access the digital evidence they’ve requested.

File Normalization

To offer instant, no-hassle playback (eliminating the numerous proprietary players typically needed to do so), our DEM system normalizes all digital evidence into a format that plays directly from the user’s dashboard. File normalization is also a critical step in protecting data integrity, as it reveals if the evidence has been tampered with or manipulated from its originally recorded form.

Cloud-Hosted Support

For exceptionally large multimedia and file storage, such as cell phone dumps, Zip files, and other non-traditional file types, the highly secure Microsoft Azure Government Cloud supports added-on hosting. From here, it’s easy to upload, stream and share any number or size of files.

Direct Integrations

Your DEM solution is built for easy, direct integration with popular, third-party applications you may already have in place, such as your Court’s existing case management system and/or Microsoft Office.

To achieve an even more seamless, end-to-end workflow, consider coupling digital evidence management with complimenting operations, such TrueSign for electronic signatures, LEAP for law enforcement communications, TrueCertify for digital seals and certifications or the Paperless Prosecutor Solution.

The Evidence is Clear

The justice system cannot keep up with the continuously accumulating types of digital evidence – at least not with efficiency or integrity. Proprietary players and tediously manual exchanges are not sustainable practices and don’t serve the people well.

The solution is simple: one centralized system for all your file types and sizes – true digital evidence management.

The Evidence is Clear

The justice system cannot keep up with the continuously accumulating types of digital evidence – at least not with efficiency or integrity. Proprietary players and tedious, manual exchanges are not sustainable practices and don’t serve the people well.

The solution is simple: one centralized system for all your file types and sizes – true digital evidence management.

9 + 2 =

A Frame-By-Frame Investigation: DEM

With all DEM’s strategic, continuously moving parts working to transform the various pain points of managing and sharing digital evidence management, it’s often difficult to pinpoint every step-by-step moment where DEM is making a difference.

Take a look at the top six pivotal moments of impact of using our DEM solution in the freeze-frame infographic below.

Walk Through the 5 Steps to Effortless Uploads

Working within a “DEM system” can sound intimidating – you may even wonder if you’ll have to spend time weeding through a play-by-play manual. Rest assured – not here. Check out the one-page PDF below that uses a few screenshots to introduce you to the ins-and-outs of our intuitive DEM upload portal.