When was the last time you had to sign something? Our guess is within the past few days, be it a check, contract, credit card purchase, or otherwise. Business managers and executives are constantly signing documents to keep the business rolling along. What many people don’t realize is just how much time signatures can take if you compile each instance together – especially if you factor in the time it takes to read through any type of business document. With more businesses adopting remote work environments, collecting and sending signatures has become even more challenging. You can’t just walk to the cubicle at the end of the row, you need to schedule a time to meet, mail the document, or find a proxy signer. Luckily, there are many electronic signature software companies out there that can help streamline the process. TrueSign, ImageSoft’s own digital signing solution, provides the same level of convenience and usability as other market leaders, all for a fraction of the price. Let’s take a look at a few things customers were looking for that they found in TrueSign.
Digital signing solutions need to be secure
One of the most important things our customers look for in electronic signature software is security. TrueSign was developed with security as a top priority because of the sensitive nature of many business documents that require signatures. Knowing that many files will contain things like confidential agreements, secure personal information, unreleased details, or other protected information, we ensured that TrueSign checks all the boxes for security measures. First and foremost, all TrueSign interactions are automatically audited, and all changes can be seen in the logs. This helps maintain a level of transparency that builds confidence between involved parties. Additionally, TrueSign verifies each signature with a digital certificate. TrueSign will look at various credentials surrounding the signature to authenticate the signer and validate that no changes have been made after the signature was applied. If that weren’t enough, TrueSign also features encryption for all activity to prevent data leaks and breaches.
If you’re hoping to use electronic signature software for even more sensitive content that requires adherence to various regulations, TrueSign has you covered. Due to the security measures in place, TrueSign can be used as part of CJIS and HIPAA-compliant solutions. We work heavily with courts, Insurers, and Government, so we understand the importance of confidentiality. TrueSign does not skimp on protective measures, and we are proud to offer some of the top protection in the market.
Electronic signature platforms must be integrative and built for me
Several of the market-leading digital signing solutions are known for their systems that work well, but they can be quite rigid in their customization options. The TrueSign team acknowledges that no two businesses are exactly alike, and we’ve developed the product accordingly. TrueSign can be easily integrated into most business applications, including Content Management Systems like OnBase. However, it can also be used by itself to accommodate smaller businesses that do not use a CMS in their daily processes. For extra flexibility, the TrueSign team is happy to work with each customer to determine their exact integration needs. TrueSign has a system in place to collect and compile requested enhancements from customers. Twice per year, the team meets to review these requests and suggestions to determine if they are beneficial to build into the roadmap of improving the platform. For those we accept, we get to work on developing the system to include them to offer the additional capabilities to new and existing customers. After all, our customers are the ones using the system daily, so we respect and value their input as to how we can improve. If we are presented with a beneficial idea, we will do our best to make it happen in future updates.
When speaking with customers, we quickly realized that one of the biggest issues with existing electronic signature software is the lack of agility within the systems. Companies are shifting and changing constantly, and all solutions should be able to seamlessly follow them. We created TrueSign as an alternative that can be configured to your existing systems, integrate with other apps you use, and seamlessly become part of your daily processes.
Collecting signatures electronically shouldn’t cost an arm and a leg
We know the old saying of “you get what you pay for,” but we don’t believe it’s always
true. Electronic signature software can be extremely expensive, and while it may get the job done, is it really worth the massive price tag? The TrueSign team sought to find a way to offer more bang for your buck. We do not charge any hidden fees, nor do our prices start up in the stratosphere. We wanted to ensure that any business that wanted digital signing capabilities could afford TrueSign. Whether you’re large or small, we have a pricing model that keeps you under budget without sacrificing any usability. We offer two pricing models to fit your needs – per user, or API pricing. If you choose to go with the per-user option, you pay a flat fee based on the number of users and receive unlimited envelopes for said user. Under this model, it its requires that any users are not leveraging the use of an automated system.
The API pricing model allows anyone with at least one user license to purchase a set number of envelopes for a flat rate per envelope and gives you the flexibilty to add more if needed. , This option is most popular for those companies who know their sending totals or will be leveraging an automated system to send documents. We are especially excited to launch this pricing option because once you purchase envelopes, they are yours to use how you see fit – even with automation. Unlike other leading digital signing solutions, our envelopes can be used throughout an entire year rather than worrying about a monthly allotment. If you purchased 400 envelopes, you will receive 400 and will be able to use all 400 throughout the year manually or as part of an automated system. As with the other pricing model, the more envelopes you purchase, the cheaper it is per unit.
If my digital signing solution is down, I need support that’s there for me
Lastly, we wanted to highlight the TrueSign Support team. Electronic signature software is not hard to find anymore but getting timely assistance with the big guys can be a challenge. Putting people first is our top priority at ImageSoft (the creators of TrueSign), so our customer support teams are top-notch. We offer you several ways to contact us with any issues or questions including online forms, phone support, and more. We will always get back to you as quickly as possible, particularly for emergencies that are preventing you from conducting business. Our support team is well-versed in the program and can troubleshoot all kinds of problems, even those involving integrations and custom configuration. We know that time is money, and we do our best to provide comprehensive and timely support so you avoid delays in the signature collection process. Most importantly, we know you, not just your business. You are not an account or support ticket number, you are Mr. Johnson from the county court, Mrs. Tweed from Insurance, or Paul from the Georgia Government. Your business is important to us, so we take every step possible to provide you with the best service in the industry.
While it’s true that there are many digital signing solutions out there, they are not all created equal. If you’re looking for the best value for money, TrueSign could be your perfect fit. By listening to customers’ feedback, observing trends in the market, and anticipating problems, our team is able to update and improve the system regularly, helping you avoid a static solution that becomes obsolete in a few years. We are in it with you for the long haul and look forward to growing our solution as the needs and requirements of our customers change. To learn more about TrueSign, please visit www.truesign.com. We also encourage you to reach out to the team for additional information, brief product overviews and summaries, and to set up a free demo of the platform. We look forward to hearing from you!