Picture this: you’re a small makeup brand trying to do it all. You have a small team who all pitch in when they can. Of course, as a cosmetics brand, you need contracts with labs, vendors, transportation, and more. You and your tiny team work around the clock to manage relations, market new products, run a website, film YouTube content, take orders, package supplies, ship to customers, and run the back office side of things. Seems like a lot for such a small company!

On the flip side, picture this: You’re the CEO of an enormous enterprise organization with thousands of employees, dozens of departments, multiple locations, and a catalog of products. You still have to manage third-party vendors, now with the added stress of keeping the giant internal machine running smoothly. Contrary to popular belief, having a large team won’t solve all your issues. Now you need to worry about cross-department communication, franchise cohesion, automating tedious internal processes, hiring and paying employees, and so much more. Things somehow got even more challenging, even with a huge team to support you.

We don’t want to alarm you, but both of these scenarios play out on a daily basis across the US. Business is hard and we commend everyone who takes on a leadership role. Whether you’re just starting out or have been around for over a century, the workload never seems to decrease. Luckily for both business owners in these scenarios, Enterprise Content Management Systems like OnBase by Hyland exist specifically for them.

Don’t get hung up on the word “enterprise.” OnBase offers flexible packages that will benefit your business, no matter the size. ImageSoft is a proud Platinum Partner and certified reseller of OnBase and we’ve worked with entire states all the way to individual businesses. Here are a few of the most important things to know about OnBase Enterprise Content Management.

Complete View

One of the most popular features of OnBase that may be overlooked at first is the complete view offered to businesses. OnBase acts as a centralized platform that allows you 24/7 access to everything happening within your infrastructure. Rather than relying on multiple apps, dashboards, and websites, you can log into OnBase and view everything at once. Not only is this more convenient, but it also helps spot trends or issues within an area of your solution. It’s much harder to compare findings if they’re spread out over different platforms, so Hyland put them all together for ease of use. You’ll be able to track how departments and solutions are working together, and you’ll have a real-time view of the health of your system.

Low-Code Configuration

“Leading organizations are employing commercial, open-source, and low-code software where each makes the most sense” – IDC. OnBase prides itself on its low-code configuration options. Businesses large and small are looking for ways to customize applications and solutions without needing to rewrite thousands of lines of code. Low-code configuration provides several options that can be added or removed from a solution simply by checking a box or selecting an option from a dropdown menu. Edits to platforms can be done in just a few clicks, rather than several hours of work by trained coders and developers. OnBase is making it possible for anyone to perfect solutions, little to no hand-coding required.

Intelligent Automation

OnBase is the king of working smarter. No matter what industry you’re in, we can guarantee that you have repetitive and tedious tasks on your to-do list. No one wants to sit at work spending hours filling in datasheets, responding to emails, creating tickets, etc. OnBase is here to save the day with Intelligent Automation capabilities. With intelligent automation (IA), organizations can better manage processes and data, anticipate the needs of users and customers, and give their employees the opportunity to focus on high-value tasks. By combining technologies like workflow automation, business logic, machine learning and analytics, OnBase by Hyland gives you the tools you need to drive your digital transformation. Some examples of Intelligent Automation in use include:

  • Intelligent Capture: Machine learning simplifies how businesses take in, interpret, and report large amounts of data. Rather than having a team of employees doing research all day long, OnBase and its associated IA can handle the process from start to finish.
  • Workflow Automation: Use rules and logic to create automated workflows that simplify lengthy processes. Common uses include document routing, work reviews and approvals, support desk inquiries, and more.
  • Case Management: Create a standard for managing case data, tasks, and activities. Enable a variety of notifications to keep things on track, and improve confidence in decision making with in-platform reports.
  • And so much more!

Seamless Integration

What you might not notice is that OnBase can work overtime behind the scenes to seamlessly integrate with new and existing business applications. Of course, you can integrate with other Hyland Software products, or you can integrate with ImageSoft products! By adding other apps to OnBase, you add them to your complete view and ensure that everything is running smoothly together. Integrations with OnBase are hassle-free and help extend the features we’ve discussed into other use cases. Because OnBase is such a popular platform, many business applications are compatible with it without any extra steps.

Expertly Tailored Solutions

To make a long story short, when you choose OnBase, you are opening the doors to a completely tailored solution. mageSoft  works closely with clients to determine the specific products and features they need from OnBase. Whether you’re the small makeup brand or the enterprise CEO you can find uses for OnBase. Pricing and subscription models are flexible for your convenience, and theour team is always willing to work with you for exceptions and special requirements. When you purchase OnBase through ImageSoft, our CustomerCare team is at your service for any comments, questions, or concerns. We make sure your solution is up and running and will keep you informed of any updates or new releases from Hyland.

As you can see, OnBase goes above and beyond the line of duty for an Enterprise Content Management system. So much so that OnBase by Hyland is consistently recognized as a leader by Gartner, the maker of Magic Quadrant. If you haven’t heard of the product before, Magic Quadrant is a methodology and visualization tool for monitoring and evaluating the progress and positions of technology companies. Essentially, it’s a guide to Content Services Platforms, and is a good first step towards finding the right platform for you. Hyland is consistently hailed as a top player in the space, so you can feel confident that you are getting nothing but the best from OnBase. There truly is something for everyone that will save time, money, and resources. When it comes to improving efficiency and productivity, it doesn’t get better than OnBase. Tasks large and small are no match for its superior technology, and new updates are released often as Hyland works to overcome more common challenges in business.

To learn more about OnBase, please visit https://imagesoftinc.com/onbase/. Feel free to reach out to the ImageSoft team to ask questions or schedule a custom demo of the platform. We look forward to working with you!

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