Authored by Katie Pusz, Marketing Communications, ImageSoft

I have a confession to make – I used to be a bit of a pen thief.

Not intentionally, of course, but my hands just always seemed to have a natural affinity for writing utensils. Filling out the guest book at weddings, signing receipts at the store, even jotting down a sticky note – I would finish whatever I was signing and absent-mindedly drop the pen in my purse. Once, I even tried walking away with the signing stylus at the grocery store – thank goodness it’s attached!

So I had to laugh the other day when I went to vote and the associate, handing me a brand-new pen, said, “please use this to fill out your forms, and then you can keep it.”

It took everything I had not to reply, “oh don’t worry – I always do!” All joking aside, this new tactic is, of course, a safety precaution to be mindful of germ sharing amidst the pandemic, but I must admit that I’m a bit relieved that my days of feeling guilty over unconscious pen pocketing are over – no one wants my used pen back anyways!

Signature Stress Is Real

This, of course, all occurred around the timely launch of TrueSign’s new website – have you seen it yet? If not, I’d encourage you to click around here and maybe even try the free, live demo at the top. As more and more notaries, Judges, insurance agents, and government officials started applying a TrueSignature and making a point to tell us of their transformed experience, the more I came to realize that signing hasn’t been a historically nervous experience just for me – there are wide-spread jitters about it, even among electronic signers. 

You see, the abovementioned users sign more documents in a day than any of us do all year, so they know a thing or two about the signing experience. Of course, some still wet-ink their documents and deal with that can of worms, but others were using a digital signing platform of some sorts and still had a love-hate relationship with it. Obviously, none of these users were concerned about pen theft, but their issues were much greater:

  • Data security and compliance efforts, especially CJIS compliance
  • Mobile compatibility issues on smartphones, tablets, and other devices
  • No organized, comprehensive view of all signing projects
  • No stand-alone solution, meaning users were forced into marrying another monolithic system
  • No straight-forward pricing

Pocket Your Pain Points, Not Your Pens

As we settle into this increasingly mobile, remote world, I only imagine that what serves as a precaution today will be standard practices indefinitely. Sure, right now we need to be socially distant and electronically conduct business. But isn’t one-click signing at your kid’s soccer game better than driving across town to an office and cramping your hand through mounds of paperwork? I really can’t imagine ever going back to the John Hancock ways of signature work.

We know that the concept of electronic signing is nothing new, and trust us – we’re tired of kicking the dead horse on it too, which is why we mapped out these historic eSigning pain points as the blueprint for TrueSign. Use case after use case, I could write my day away about how mold-breaking TrueSign is, from its Microsoft Azure Cloud-hosted environment right down to its straight-forward pricing model, but until you see it for yourself, my words don’t do it justice.

Talk Tracks that Speak to You

Coming up we’ll be hosting two TrueSign webinars. Yes, you read that correctly – two! Both center around TrueSign, but the talk tracks are divvied up by industry so that our demos and use cases are relevant to you and your user needs. Like all ImageSoft webinars, it’s free to attend and all registrants receive a copy of the webinar’s recording. So even if your calendar is booked, find which webinar will best serve your needs, register anyways and watch when you can!

And don’t worry – you won’t need to borrow a pen to sign up. Although I have a stash if you ever find yourself needing one.

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