If you are new to the ImageSoft family or just meeting us for the first time, you might not know that we are a well-established partner of Hyland Software. We offer OnBase, their premier Enterprise Information Management tool, to all customers and have crafted our proprietary products to integrate with the OnBase system seamlessly. Recently, Hyland hosted its annual Partner Kickoff, and recognized their partner’s achievements throughout the calendar year. Recently, the 2023 awards were announced, and we are thrilled and honored to say that we received five separate awards, some for the first time ever! We wanted to take the opportunity to let you all know what you have helped us accomplish.
Platinum Elite Partner Status
For right around two decades, we’ve been fortunate enough to maintain a Platinum Partner status. This year, we broke our own records in Sales bookings. As a result, Hyland created a brand-new level – Platinum Elite! We are currently the only partner at this level. It is so rewarding to see our team’s dedication and hard work paying off. To all the new customers we welcomed in 2022, thank you for being a fundamental part of achieving this new level. We hope to maintain our newest status for years to come.
Diamond Support Partner
This award speaks to our incredible Customer Care team that works tirelessly to troubleshoot all OnBase solutions our customers have. We have been awarded this for over 15 years in a row and intend to do so for as many or more to come. As a company, we do not believe in a “set it and forget it” model of business. We have always prioritized maintaining a customer-focused, interpersonal relationship with our customers. Technology is finicky and your organization shouldn’t have to handle issues on your own. The Customer Care team has helped countless accounts over the past year and continues to be praised for their timeliness, flexibility, and patience as they navigate system challenges.
Government Partner of the Year
Hyland gives out industry-based awards to top-performing partners. We were lucky enough to receive recognition for our work in the public sector with state and local governments! Government has always been an industry near and dear to our hearts, and we are humbled and blessed to earn a shoutout for our dedication to the many agencies we work with. Last year was a big year for us with Government customers, and we hope to continue the trend in this industry and others!
Customer Growth Partner of the Year
Nothing feels better than being recognized for growth as a company after so many years of focusing on putting people first. We welcomed dozens of new customers last year, leading us to receive the Customer Growth Partner of the Year. We connected with countless customers who were excited to make the switch to OnBase from their legacy systems. With the help of them and our internal teams, 2022 was a banner year for us in the best way possible.
2023 Top Hyland Partner
The final Hyland award we received is the 2022 Top Partner recognition. While all our awards mean so much to us, this one is extra special. ImageSoft, a company that began in Michigan over 25 years ago as a small tech company, has worked its way up the ranks to the very top of Hyland’s partners. We are astounded to have earned this award over some much larger brands, and we are endlessly thankful to everyone who made it possible. We focused on getting back to our OnBase roots throughout 2022, and it’s a fantastic feeling to have it pay off. This level of recognition opens so many doors for us and we look forward to seeing what 2023 brings.
Again, we need to thank every single person who has helped us become the company we are today – both internal team members and customers. We truly couldn’t have done it without you, and frankly, we wouldn’t want to! We are picking up speed and growing faster than we ever believed was possible; we don’t intend to slow down any time soon! Thank you for trusting us with your business goals. We look forward to working with customers, new and old, for many years to come.